CABI Tourism Texts Series

Facilities Management and Development for Tourism, Hospitality and Events

August 2013
More details
  • Publisher
  • Published
    1st August 2013
  • ISBN 9781780640341
  • Language English
  • Pages 328 pp.
  • Size 7.125" x 9.75"
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Facilities planning for tourism, hospitality and events (THE) is an important subject from both theoretical and applied perspectives, as land, property and resources represent major components of the foundation of the industry. As future managers, it is imperative that students have a sound basic knowledge of property and the various resources, systems and services associated with it. Covering important contemporary subjects such as sustainable planning and environmental management, this book considers the planning, development and management of facilities operations from several key perspectives, drawing upon the expertise of complementary experts in the design, management and development of THE facilities.

1. Introduction to Facilities Management
2. Tourism, Hospitality and Events (THE) Facilities
3. Project Management
4. Feasibility Studies for THE Facilities
5. Physical Evidence
6. Information Technology and THE Facilities
7. Outsourcing and THE Facilities
8. Cost Management
9. Corporate Social Responsibility
10. Sustainable Facilities Design and Management
11. Environmental Management
12. Waste and Energy Management
13. Leadership
14. Innovation
15. Entrepreneurship and Facilities Management
16. The Impact of Seasonality on Work Process Knowledge
17. Knowledge Management
18. Conclusions

Ahmed Hassanien

Ahmed Hassanien is Course Leader for the Hospitality Programmes, Edinburgh Napier University.

Crispin Dale

Crispin Dale is Course Leader for BA (Hons) Tourism Management, Edinburgh Napier University.