Mastering Personal and Interpersonal Skills

Key Techniques for Effective Decision-Making and Personal Success

February 1999
More details
  • Publisher
  • Published
    15th February 1999
  • ISBN 9781854180681
  • Language English
  • Pages 287 pp.
  • Size 8" x 8"
  • Images illus

This book shows the reader how to make the most of their abilities and achieve their full potential. Taking a practical approach to managing change, personal development, achievement and fulfilment, it concentrates on those interpersonal skills that lead to successful decision making and effective personal management.

Introduction; 1) Using your true potential: Left and right brain congruency; Right versus left brain; Desire; Habits; Mind maps; Autogenic conditioning; Imagination and willpower; Your subconscious mind; Summary; Activity 1: Autogenic conditioning; 2) How to set your goals in life; The subconscious mind; Values; "Why am I here?"; "Where am I?"; "Where do I want to be?"; Goal setting procedure; Rules for goal setting; Changing goals; Pain and pleasure associations; Summary; Activity 2: Identifying your values; Activity 3: Establishing your purpose in life; Activity 4: Where am I now?; Activity 5: Your personal resources; Activity 6: Current balance status in the seven areas of your life; Activity 7: Establishing your desires; Activity 8: Compiling your own "dream" list; 3) How to plan to attain your goals: How do I get there?; Annual goals; Planning process; Sub-goals and deadlines; Creative thinking; Written goals and plans; Rewards and benefits; Summary; Activity 9: Plan of action: Major goals and sub-goals; Activity 10: Rewriting goals and plans; Activity 11: Construction of your goals poster; Activity 12: Monthly and weekly plans; 4) How to manage your time: Are you activity or accomplishment orientated?; Time management—a skill; "To Do" list; Delegation; The Pareto Principle or 80/20 rule; Important versus urgent activities; Autogenic conditioning; Interruptions; Procrastination; Time management tips; The P.A.L. Life Control Process; Summary; Activity 13: Time management questionnaire; Activity 14: Time log of activities; Activity 15: Applying the 80/20 rule; Activity 16: Differentiating between important and urgent activities; Activity 17: Assessing your time utilisation; Activity 18: Compilation of your daily "To Do" list; Activity 19: Assessing your urgent activities; Activity 20: Delegation checklist; 5) How to improve your self-image and self-confidence: "Failures" and attitude; Conditioning; Changing your self-image; Practical steps to improve your self-image; Summary; Activity 21: Developing self-confidence: acting the role; Activity 22: Identifying strengths and weaknesses; Activity 23: Analysing your belief system; Activity 24: Building your self-image; Activity 25: Improving your self-confidence by replaying "failures"; Activity 26: Qualities of an acknowledged achiever; 6) Self-motivation: How to motivate yourself; Cultivating desire; Achievement motive versus fear of failure; Six characteristics of self-motivated people; Strengthening your motivation; Neuro-Linguistic Programming (NLP); Personal state management; Mirroring and matching; Values; Decision making; Reframing; Summary; Activity 27: Determining the true reasons for desiring your goals; Activity 28: Developing persistence; Activity 29: Compiling your own job description; Activity 30: Accessing your most resourceful state; Activity 31: Pain and pleasure associations; 7) How to motivate others: Personal example; Attention; Praisings and reprimands; Goals and job descriptions; Positive attitude; Future role of managers; Appreciation; Communication; Meetings; Responsibility and authority; Developing subordinates; Situational leadership; Summary; Activity 32: Establishing your subordinates’ reasons for working for you; Activity 33: Leadership characteristics questionnaire; Activity 34: Developing your own leadership characteristics; 8) How to develop and sustain a positive mental attitude: Attitude defined; Thinking, attitude, action and reaction; Practical steps to develop and sustain a positive mental attitude; Summary; Activity 35: Attitude questionnaire; Activity 36: Identifying positive thinking goal achievers; Activity 37: Identifying positive and negative associations; Activity 38: Obtaining positive outcomes from negative situations/people; Activity 39: Cultivating a "best" attitude; Activity 40: Reminder of past week’s successes; Activity 41: Daily attitude shaping questions; 9) Your personal health programme: Nutritional awareness; Physical fitness; Stress management; Summary; Activity 42: Effective breathing exercise; Activity 43: The Holmes-Rahe scale (stress rating indicator guide); Activity 44: Stress management programme; Activity 45: Your personal exercise and dietary programme; 10) Conclusion: Daily rituals; The power of choice; Winning starts with beginning.

Peter Haddon

Peter Haddon Peter Haddon is recognised as an international expert in coaching, personal effectiveness and developing top achievers. Widely recognised in South Africa for his regular TV appearances and work with the World Cup-winning Springbok rugby team, Peter now lives in the UK, where he runs his own consultancy coaching senior directors and top achievers.