BUSINESS BOOKS AND REPORTS
Mastering People Management Edition 2
Build a Successful Team—Motivate, Empower and Lead People
Whether you are a first-time manager, a function specialist, or someone running your own organization, your objectives will always be the same: how do I obtain—and sustain—the best performance from both myself and my team?
Based on in-depth experience of developing people and initiating change within many types of organizations, Mark Thomas provides a practical guide to mastering the essential techniques of people management.
He explains all the key concepts clearly and his book, packed with examples, charts, tips, and techniques, is full of practical advice and shrewd insights. Written by an author with many years' experience as a successful trainer and consultant, Mastering People Management is an outstanding introduction to the subject: it covers all the ground with thoroughness and clarity together with examples and insights that bring theory to life.
“Mark Thomas is a consultant from whom we can all learn about managing."Esra Bozkurt, HR Director - , DHL
"Questions, tick-boxes and action plans encourage engagement with the content to get immediate results. [The suggestions] make sense and the positive, competent tone of the author gives the reader cnfidence in the ideas it espouses."- The Accounting Technician
1) What Is Management; 2) Mastering Yourself; 3) Mastering Performance Management; 4) Mastering Face-to-Face Communications; 5) Mastering Role Reviews and Coaching Techniques; 6) Mastering Poor Performers; 7) Mastering Team Management; 8) Mastering Time Management; 9) Mastering Meetings; 10) Mastering the Skills of Assertion; 11) Summary Checklists.