Mastering People Management Edition 2

Build a Successful Team—Motivate, Empower and Lead People

August 2007
More details
  • Publisher
  • Published
    21st August 2007
  • ISBN 9781854183286
  • Language English
  • Pages 230 pp.
  • Size 5.875" x 8.33"

Whether you are a first-time manager, a function specialist, or someone running your own organization, your objectives will always be the same: how do I obtain—and sustain—the best performance from both myself and my team?

Based on in-depth experience of developing people and initiating change within many types of organizations, Mark Thomas provides a practical guide to mastering the essential techniques of people management.

He explains all the key concepts clearly and his book, packed with examples, charts, tips, and techniques, is full of practical advice and shrewd insights. Written by an author with many years' experience as a successful trainer and consultant, Mastering People Management is an outstanding introduction to the subject: it covers all the ground with thoroughness and clarity together with examples and insights that bring theory to life.

“Mark Thomas is a consultant from whom we can all learn about managing."

Esra Bozkurt, HR Director - , DHL

"Questions, tick-boxes and action plans encourage engagement with the content to get immediate results. [The suggestions] make sense and the positive, competent tone of the author gives the reader cnfidence in the ideas it espouses."

- The Accounting Technician

1) What Is Management; 2) Mastering Yourself; 3) Mastering Performance Management; 4) Mastering Face-to-Face Communications; 5) Mastering Role Reviews and Coaching Techniques; 6) Mastering Poor Performers; 7) Mastering Team Management; 8) Mastering Time Management; 9) Mastering Meetings; 10) Mastering the Skills of Assertion; 11) Summary Checklists.

Mark Thomas

Mark Thomas is a business consultant, author, and speaker who has worked in over 40 different countries. His clients include Lloyds TSB Asset Management, Motorola, Barclays Capital, Reuters, Cisco, Sony, HSBC, Coca-Cola, Mars, Nestlé, Aramex, Shell, Union Bank of Switzerland, and the American Management Association. Mark Thomas is a senior partner with Performance Dynamics Management Consultants, an international business consultancy specializing in organizational change and people development. He is also a fellow of the UK Chartered Institute of Personnel and Development and an associate faculty member of the Tias Business School in Holland and MCE in Brussels.