BOOKS FOR TEACHERS, ADMINISTRATORS, AND POLICYMAKERS IN HIGHER EDUCATION

Effective Practices for Academic Leaders Archive Series

Effective Practices for Academic Leaders

E-mail and Effective Communication

Paperback
September 2008
9781579222086
More details
  • Publisher
    Stylus Publishing
  • Published
    15th September 2008
  • ISBN 9781579222086
  • Language English
  • Pages 16 pp.
  • Size 8.5" x 11"
$20.00
Lib E-Book

Library E-Books

We have signed up with three aggregators who resell networkable e-book editions of our titles to academic libraries. These aggregators offer a variety of plans to libraries, such as simultaneous access by multiple library patrons, and access to portions of titles at a fraction of list price under what is commonly referred to as a “patron-driven demand” model.

These editions, priced at par with simultaneous hardcover editions of our titles, are not available direct from Stylus, but only from the following aggregators:

  • Ebook Library, a service of Ebooks Corporation Ltd. of Australia
  • ebrary, based in Palo Alto, a subsidiary of ProQuest
  • EBSCO / netLibrary, Alabama

as well as through the following wholesalers: The Yankee Book Peddler subsidiary of Baker & Taylor, Inc.

September 2008
9781579224059
More details
  • Publisher
    Stylus Publishing
  • Published
    15th September 2008
  • ISBN 9781579224059
  • Language English
  • Pages 16 pp.
  • Size 8.5" x 11"
$10.00

Executive Summary
E-mail has become the default method for almost all forms of academic communication. It is easy to use, quick, and has wide reach. But the same key features that make e-mail so effective also make it problematic for academic communication (e.g., e-mail is the wrong medium for discussing and deciding complex issues). This briefing explores the fundamental communication features of e-mail, discusses e-mail communication in specific academic contexts, and offers practical ideas and improvements on e-mail use for academic leaders. Attention is given to issues related to handling large attachments, the volume of e-mail received by academic administrators, and when to use other forms of communication or consider other digital technologies. In addition, legal issues as well as matters where the chair serves as both advisor and mediator in digital communication situations are considered. This briefing closes with a discussion of the characteristics of today’s “net generation” and suggests uses for some of the newer technologies favored by this group, such as social networks.

Laura J. Gurak

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